I began researching solar in June, partly because my daughter and son-in-law had installed panels on their new home and partly because I expected to come into some cash shortly that needed to be invested somewhere.
NexGen was one of the first companies I contacted. Maybe even contacted them too soon–I was still doing my research and did not have the money yet. But that was not a problem. Eric answered all my questions and did not pressure me for any action. In fact, I really learned a lot about solar from Eric. He is quite knowledgeable and very willing to share that knowledge.
He sent me a preliminary proposal which sat around while I continued my research. I finally narrowed down my choices and NexGen was one of the final three. Eric came out to my home and surveyed the install. He revised his proposal plan so that it both met my solar generation targets and my wife’s ascetic concerns. He left me with a revised proposal and four local references.
Everyone of the references I spoke with had high praise for both Eric and the work his company did for them. For me that coupled with his proposal was a clincher. I called him and we agreed a deal over the phone. When I asked when he wanted his initial deposit he said he would stop by after filing the plan with the City.
We are still executing the plan Eric provided. This week my new service panel was installed and the solar arrays connected. Next week is rough inspection, so things should be wrapping up shortly.
First update: Right now we are generating about three times the power we are using. (Of course, the day is not hot, so the AC is not running.) Eric was out today to prepare for the stucco work around the new service panel.
Second update: All done but for waiting on the bureaucracy, then I will start getting credit for the extra power I am now giving SCE. But even without that I will have a significant bill reduction for August.